Privacy Policy

Ecoroos is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Personal Information

When you register for our services we need to know your name, address, postcode, telephone number and email address. We gather this information to allow us to process your registration and process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account, to communicate with you on any matter relating to the conduct of your account, and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

Information Protection

The internet is not a secure medium. However, we have put in place various security procedures in order to prevent unauthorised access, to maintain data accuracy and to ensure the correct use of information, including the use of secure passwords, firewall technology, restricted access to certain parts of the website and browser certification technology. We also keep your information confidential. We comply in all respects with the storage, access and disclosure provisions set out in the Data Protection Act 1998.

Cookies and other Information gathering technologies

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please email hello@ecoroos.co.uk requesting to be unsubscribed.

Sale of business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers, and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to us changes, for example if you change your email address, name or address, or if you wish to cancel your registration, please let us know the correct details by sending an email to hello@ecoroos.co.uk

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the website will signify that you agree to any such changes.

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to hello@ecoroos.co.uk